Car Shipping Company Ratings

Industry ratings are very important as protection for consumers and incentive for businesses. Raters are everywhere; they maybe professional raters, industry-commissioned raters or both satisfied and disgruntled customers. In the car transportation business, there are tons of available ratings and reviews online but the most reliable and sought-after are the BBB car shipping company ratings.

BBB or Better Business Bureau is dedicated to educating consumers so that they can avoid being scammed and become capable of choosing the best, most reliable and most cost efficient car shipping company. Because BBB is made up of concerned private individuals and business groups, the BBB ratings are not skewed to favor specific companies and malign others. Their ratings, reviews and opinions are objective and untarnished.

Car shipping company ratings published by BBB are based on a time-tested formula that makes use of information and experiences that have been gathered by or reported to BBB. Using this formula, BBB evaluates different categories of information according to the level of importance of each category.

In a nutshell, this is how BBB rates a car shipping company. Companies are rated on (1) how long they have been in the business, (2) licensing, (3) how many complaints have been filed against them, (4) how many of these complaints were unanswered, (5) how many remained unresolved, (6) how many were serious complaints, which may included fraud, robbery or any other criminal acts, (7) advertising activities, (8) their background information, (9) how much they understand the business, (10) their method of mediation, and (11) their method of revocation among others.

BBB raters assigned grades to each of these elements and arrive at a certain percentage. The highest car shipping company rating is A+, which is about 97 to 100%, and the lowest is F, about 0 to 59.99%. One of the most important elements that a customer should immediately check is a company’s duly issued business license or registration. This is required by the federal, state, provincial, or local government authorities or agencies before a company can legally conduct any forms of business.

Besides the BBB, consumers may also check with the federal Department of Transportation (DOT) whether a transportation firm is legitimate or not. Ratings amount to nothing when dealing with an unauthorized car shipping company. One of the most significant contributing factors to a company’s performance ratings is what past customers are saying. There are so many websites that are dedicated to giving consumers a chance to review the car shipping company they have hired and talk about their experiences. Although theirs may be unofficial industry ratings, there is power in the word of mouth.

People will listen to what past customers are saying. However, not all reviews are real and unbiased. Some shipping companies hire people to write contrived reviews to malign competing companies. Finally, the best and most reliable raters are the people you know. Ask around. Maybe one of your friends, relatives or neighbors has shipped a vehicle and therefore has something to say about a vehicle shipping company. You know that what these people say are true and unbiased.